In this article, we are going to talk about part of the toolkit. The toolkit contains several series of code which we have written during our development. We wanted to make sure you have certain abilities.
The default is that if your subscriber unsubscribes from a Mailchimp newsletter, Mailchimp will tag that user as ‘unsubscribed’ and you will not be able to send that person another email.
Once the 2-way sync is enabled, CCBChimp would like to know what you would like to do in the mapped CCB group regarding this unsubscribed user:
(1) If you want CCBChimp to STOP removing unsubscribed email addresses in your Mailchimp lists or groups from the matched or mapped CCB groups, you would toggle this option off.
(2) If this option is enabled, we WILL remove any of the unsubscribed email addresses in your Mailchimp lists or groups from the matched or mapped CCB groups.
You can also choose on a case-by-case basis. Click here to find out how (two options).
TO GET TO THE TOOLKIT
| Click on Tools. |
The Tools page will open. The Remove Unsub Mailchimp Email from CCB Group tool is highlighted in the image below (blue box).
Remove Unsub Mailchimp Email from CCB Group
 | To use this tool, toggle on the button. It will turn pink/red. |
Making exceptions
Option 1
| Click on the Make Exceptions link. |
The following box will pop up:
Set up your exception and click Confirm to complete your action.
Option 2
This is done on your Sync page (pink box and #1 in image below).
Make sure you are in the Mailchimp to CCB tab (blue box and #2 in image below).
Click on the Gear icon to enable (toggle on) Remove Unsub Mailchimp Email from CCB Group (yellow arrow and #3 in image below).
We hope this has been helpful. We encourage you to visit our Helpdesk FAQs to learn more about anything at any time. Please remember that we are always available for any additional support you may need.